TERMS & CONDITIONS

Welcome to Pieridae! These Terms and Conditions outline the rules and regulations for the use of our website, products, and services. By accessing or using our website, you agree to comply with these terms. Please read them carefully before making a purchase or using our services.

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1. General

1.1. The term 'Pieridae' or 'us' or 'we' refers to the owner of the website and the brand. The term 'you' refers to the user or customer.

1.2. By using our website, you warrant that you are at least 18 years old or have the legal capacity to enter into a binding agreement.

1.3. We reserve the right to modify, suspend, or terminate any aspect of our website or services at any time without prior notice.

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2. Product Information

2.1. We strive to provide accurate and up-to-date information about our products, including ingredients, descriptions, pricing, and availability. However, we do not guarantee the accuracy, completeness, or reliability of any information on our website.

2.2. The images of our products are for illustrative purposes only. The actual product may vary slightly in appearance.

 

3. Ordering and Purchasing

3.1. By placing an order through our website, you are making an offer to purchase our products. All orders are subject to acceptance and availability.

3.2. We reserve the right to refuse or cancel an order for any reason, including but not limited to product availability, errors in pricing or product descriptions, or suspicion of fraudulent activity.

3.3. Prices are subject to change without notice. The total price payable for an order will be displayed during the checkout process, including applicable taxes, fees, and shipping charges.

3.4. Payment must be made in full at the time of placing an order. We accept payment through approved credit cards, debit cards, or other available payment methods. We DO NOT store your payment information.

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4. Shipping and Delivery

4.1. We will make reasonable efforts to ensure that your order is processed and shipped within the specified timeframes. However, we do not guarantee delivery dates, as they may be subject to external factors beyond our control. 

4.2. Shipping costs, including any customs duties or taxes, will be calculated and displayed during the checkout process. You are responsible for providing accurate shipping information, and any additional charges due to incorrect information will be your responsibility.

4.3. Risk of loss or damage to the products passes to you upon delivery. Please inspect your order upon receipt and notify us promptly of any discrepancies or damages.

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5. Returns and Refunds

5.1. We want you to be satisfied with your purchase. If you are not happy with a product, you may return it within 30 days of receipt for a refund or exchange, subject to the conditions outlined in our Return Policy.

5.2. To initiate a return or refund, please contact our customer service team for further instructions. Returns must be in their original condition, unopened, and with any seals or packaging intact.

5.3. Shipping and handling charges are non-refundable. You are responsible for the return shipping costs, and we recommend using a trackable shipping method.

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6. Intellectual Property

6.1. All content on our website, including text, graphics, logos, images, videos, and product designs, is the intellectual property of Pieridae. You may not reproduce, distribute, or use our intellectual property without our prior written consent.

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7. Privacy Policy

7.1. We respect your privacy and handle your personal information in accordance with our Privacy Policy. By using our website, you consent to the collection, use, and disclosure of your information as described in our Privacy Policy.

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8. Limitation of Liability

8.1. To the extent permitted by law, we exclude all representations, warranties, conditions, and other terms, whether express or implied, regarding our website, products, and services.

8.2. In no event shall Pieridae be liable for any direct, indirect, incidental, consequential, or special damages arising out of or in connection with your use of our website, products, or services, including but not limited to loss of profits, data, or business opportunities.

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9. Governing Law

9.1. These Terms and Conditions shall be governed by and construed in accordance with the laws of the United States of America and U.S. Territories. Any disputes arising out of or in connection with these terms shall be subject to the exclusive jurisdiction of the courts of the United States of America and U.S. Territories.

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10. Contact Information

10.1. If you have any questions, concerns, or feedback regarding these Terms and Conditions or our products and services, please contact our customer service team using the information provided on our website.

By using our website and purchasing our products, you acknowledge that you have read, understood, and agree to be bound by these Terms and Conditions.